Support Flussonic
Feature
Basic
info
Extended
info
Premium
info
Price
Included with your license
Starting from $1000/month
info
Custom pricing available
Availability
Weekday support via ticket system
Weekday priority ticket support
24/7 priority ticket support
Support Scope
Assistance with product issues
Product support & integration aid
Comprehensive product support
Technical Assistance
 
Software installation & updates
Full software management
Additional Services
 
 
Pilot programs & risk assessment
System Maintenance
 
 
OS and server maintenance
info
Customer Service Channels
 
Live chat option
info
Live chat & scheduled calls
info
Dedicated Support Personnel
 
 
Personal project manager

Price
Included with your license
Availability
Weekday support via ticket system
Support Scope
Assistance with product issues
Technical Assistance
 
Additional Services
 
System Maintenance
 
Customer Service Channels
 
Dedicated Support Personnel
 
Price
Starting from $1000/month
Availability
Weekday priority ticket support
Support Scope
Product support & integration aid
Technical Assistance
Software installation & updates
Additional Services
 
System Maintenance
 
Customer Service Channels
Live chat option
Dedicated Support Personnel
 
Price
Custom pricing available
Availability
24/7 priority ticket support
Support Scope
Comprehensive product support
Technical Assistance
Full software management
Additional Services
Pilot programs & risk assessment
System Maintenance
OS and server maintenance
Customer Service Channels
Live chat & scheduled calls
Dedicated Support Personnel
Personal project manager

You can always contact us privately through the ticket system in your Client Area.

Important: Before opening a support ticket read this page.
This instruction allows to save your time and help support engineers find a solution in a short time.

If you have any questions, please do not hesitate to contact us at support@flussonic.com.