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Pavel Kurinnoi

February 9, 2021

How We Implemented Extended Technical Support for Our Clients

Clients often rush to us for expertise and project support with service development. We used to offer our clients standard technical support only, including assistance with initial settings and communication via a personal account or email.
Auteur: Pavel Kurinnoi
Extended Technical SupportRoadmap
January 26, 2021

How to find the perfect HelpDesk for you? Hint: You have to create it

In one of our previous articles, we told you how and why we created our own CRM system. As we already explained, in some cases, developing your own system is more profitable and advantageous than buying one that is already done.
Auteur: Pavel Kurinnoi
HelpDeskCRM system
December 18, 2020

The Reason We Developed Our Own CRM System

The most valuable asset of any company is their customers’ information.
Auteur: Pavel Kurinnoi
CRMHow to
October 22, 2020

How We Set Up a Broadcast for 25,000 Viewers Using the SRT Protocol

From the 23rd to 25th of September, Nizhny Novgorod hosted the CIPR 2020 conference.
Auteur: Pavel Kurinnoi
SRTMedia ServerUDPCDN
June 19, 2020

How to Start Selling Video Surveillance Services in 4 Steps

There are two business models according to which the operator can provide video surveillance to subscribers.
Auteur: Pavel Kurinnoi
How to
June 2, 2020

How We Run Our Online Store During the Pandemic

In the context of the pandemic and quarantine, many businesses were forced to move online.
Auteur: Pavel Kurinnoi
How to