Where can I download the camera agent?
There is no download address available. Erlyvideo engineers create the agent individually for every customer and fine-tune it for a particular camera model. After that, we send a firmware and agent to this client. The price is included in Flussonic Watcher.
Is there a firmware that can work for all customers?
No, there is not. The main reason is that we offer a platform for launching it on client’s servers and cameras (not a cloud service). When you turn your camera on, it should connect to your server and send parameters to billing (if you have one), so there is a set of unique attributes that can’t fit different projects. You can also select any camera with HiSilicon chipset, and we’ll create a firmware for this particular device.