Flussonic Iris update

Iris firmware can be updated on a compatible camera in three ways:

• Using a memory card
• Via the main menu in the Iris web interface
• From the Watcher web UI

Please note that you cannot install Iris firmware on a camera that does not already have Flussonic Iris installed.

To request the Iris firmware, please contact our support team at support@flussonic.com.

It is not recommended to install a version of Flussonic Iris firmware older than the one already installed on the camera, unless our support team explicitly instructs you to do so.

Installing Iris firmware with a memory card

To use this option, you will need:

• Camera compatible memory card. Flussonic Home cameras require a Micro SD card (not supplied with the camera)
• A device that you can use to copy a file to a memory card, e.g. a computer, mobile device, etc. that supports the type of card you are planning to use (an adapter may be required).

To install the Iris firmware on the camera:

1. Download the latest firmware for installation from memory card provided by our support team for your compatible camera to your computer or mobile device.
2. Unpack the archive.
3. Copy the .bin file from your computer to the root directory of a memory card compatible with your camera.
4. Make sure that power on your camera is OFF.
5. Insert the memory card into the memory card slot on the camera.
6. Turn the camera ON.
7. When the camera powers on, it will automatically install the firmware.
8. When the installation is complete, the camera will play a voice message to indicate that it is ready for use.
9. After the installation is complete, it is recommended to reboot the camera. You can use main menu in the Iris web interface to reboot or physically disconnect the power from camera and reconnect it in a few seconds.

The camera is ready to use after reboot.

Installing Iris firmware from the web interface

To install the Iris firmware on the camera using the Iris web interface:

1. Download the latest firmware for installation from web UI provided by our support team for your compatible camera to your computer or mobile device.
2. Unpack the archive.

3. Select Update firmware in the Iris main menu.

   

4. Select the firmware file with the .bin extension in the standard dialog of the operating system.

5. The firmware will be uploaded to the camera and installed automatically.

   

6. When the installation is complete, web interface will show successful installation message and the camera will play a voice message to indicate that it is ready for use.

   Note

   If network connection is unstable you might see the error message in the web interface indicating that installation failed even though it was successful. Please check the Iris version displayed in the main menu in the Iris web interface to make sure everything went well.

7. After the installation is complete, it is recommended to reboot the camera. You can use main menu in the Iris web interface to reboot or physically disconnect the power from camera and reconnect it in a few seconds.

The camera is ready to use after reboot.

Installing Iris firmware from the Watcher web UI

To install the Iris firmware on the camera using the Watcher web UI:

1. Download the latest firmware for installation from web UI provided by our support team for your compatible camera to your computer or mobile device.
2. Unpack the archive.

3. Open the settings of the camera in the Watcher web UI.

   

4. Click Update firmware. A dialog box for update setup opens.

   

5. Select the IRIS protocol in the dialog box.

6. Click Change and in the standard window of the operating system select the previously downloaded firmware file with the extension .bin
7. Click Submit.

8. The firmware will be sent to the camera and installed automatically. Wait for the installation to complete. It might take some time.

   

9. When the installation is complete, you should see a successful installation message while the camera will play a voice message to indicate that it is ready for use.

   Note

   If network connection is unstable you might see the error message in the web interface indicating that installation failed even though it was successful. Please check the Iris version displayed in the main menu in the Iris web interface to make sure everything went well.

10. After the installation is complete, it is recommended to reboot the camera. You can click Reboot camera on the ONVIF configuration tab in Watcher or use main menu in the Iris web interface to reboot or physically disconnect the power from camera and reconnect it in a few seconds.

The camera is ready to use after reboot.